Managed IT Maintenance
Technology is an ongoing operational commitment, not a one-off delivery. Runathiel's managed maintenance solutions ensure your digital infrastructure stays monitored, updated, secured, and cost-efficient every single day — backed by clear service level agreements.
Guaranteed urgent response time windows for critical production incidents, backed by contract.
Regular hours allocated for proactive patching, minor enhancements, and performance optimizations.
Encrypted daily database and filesystem snapshots stored outside the primary host for disaster recovery.
Managed Maintenance Disciplines
Cloud Cost Optimization
Identify cloud waste, right-size computing instances, and restructure architecture to sustainably slash monthly infrastructure bills.
- Startups and MSMEs facing runaway AWS, GCP, or Azure monthly bills
- Organizations with unmonitored idle instances, disks, and snapshot sprawl
- Teams over-provisioning infrastructure due to lack of optimization expertise
- Deep architectural cost audit across compute, storage, and egress network
- Step-by-step remediation roadmap with estimated savings per item
- Hands-on rightsizing, tier adjustment, and scheduled shutdown implementations
- Real-time cost anomaly notification webhooks
Website Concierge Retainer
A dedicated technical partner handling uptime, updates, security patches, backups, and routine feature iterations.
- Busy business leaders who cannot afford to worry about website maintenance
- Marketing teams needing swift updates without waiting weeks for freelance help
- Regulated companies requiring documented patch management and uptime logs
- 24/7 automated synthetic uptime and SSL expiration monitoring
- Regular off-site encrypted database and filesystem backups
- Monthly dependency patching, staging validation, and smoke testing
- Dedicated monthly engineering hours for feature updates and copy changes
DevOps & Security Hardening
Enterprise-grade security controls, firewall configuration, automated CI/CD pipelines, and vulnerability assessments.
- Businesses storing sensitive customer, payment, or medical records
- Teams deploying code manually via FTP or direct SSH without audit checks
- Companies facing compliance inquiries, cyber insurance audits, or client security reviews
- Web Application Firewall (WAF) rule configuration and DDoS mitigation
- Automated vulnerability scanning in code repositories and container images
- Hardened server configurations (SSH key-only access, fail2ban, zero-trust policies)
- Incident response protocol and disaster recovery drill playbook
Ready to delegate website maintenance to trusted engineers?
Request a customized Service Level Agreement proposal tailored to your application's uptime and update frequency.